About ORION

Since December 2003 ORION has worked hard fighting fraud and along the way has built a solid reputation with our clients and within the industry.

Protecting institutions from fraud

ORION was created in response to the decommissioning of the Visa CRIS service, which monitored for fraudulent card activity.

The removal of CRIS meant that our clients were without a suitable fraud-monitoring program for their cards products.

In response to demand we expanded ORION in 2006 to offer institutions a complete Fraud Information Service.

Protection through superior data management

ORION recognises superior data management is a critical part of any effective fraud management service.

By aggregating all our client’s transactions through one service, we are able to offer a more comprehensive solution than could be created and managed individually.

The diversity of our clients also enhances our service by giving us exposure to local, national and international fraud trends.

A united front against fraud

ORION’s access to a wider data sample enables us to identify fraud and emerging fraud trends quickly and efficiently.

ORION’s access to a geographically diverse data sample enables us to identify trends in one location and use this to prevent fraud in other locations.

ORION’s fraud model enables all of our clients to benefit from each other’s experience, with the only losers being the fraudsters.

How ORION helps your institution prevent fraud

• ORION monitors Visa transactions for suspicious activity.
• If suspicious activity is detected ORION may contact the cardholder to confirm the validity of the transactions.
• If the transactions cannot be verified ORION has the ability to place a temporary hold on the card while the case is investigated.

About Indue

ORION is Indue's flagship fraud prevention service.

Indue provides financial products and services that enable institutions to improve the appeal of their core products and enhance their performance. Our clients market these products and services to their customers.

We provide the back-office processing environment, which integrates with our clients’ businesses to deliver solutions to their customers.

We have the skills, the infrastructure and the energy to bring good ideas to our clients, quickly and efficiently.

These solutions include effective and efficient payment products such as direct entry, chequing, BPAY, cards, acquiring and monitoring services for ATMs, as well as balance sheet management, risk and bureau services.

The way we provide these services ensures we create sustainable value. We are committed to the highest levels of integrity and transparency and to the pursuit of excellence in customer service.

We keep pace with change and continually upgrade our products and services to ensure our clients always have the strongest possible offer. As our market changes, it is our job to keep pace with that change.

We believe that being a credible player in financial services is not about size. Rather it's about having the foresight and agility to act decisively to seize opportunity.

For us, being different isn't enough. Rather, we want to make a difference. We are proud of our unique attributes and even prouder of the results they produce.

We value our client base and are committed to forming and maintaining partnerships that add value to our clients' businesses.
At Indue we have the ability and the capacity to manage and grow existing relationships, to partner new clients - both large and small - and to offer a broad range of services.

Each partnership is based on the core values that represent the qualities of Indue and its people – integrity, transparency, performance, client focus and commitment.

Our corporate story began in the 1960s when Indue formed to service the credit union sector. The finance industry has changed a lot since then; it is still changing and we're changing with it. In such a dynamic market place, we stay in touch, stay fresh and stay relevant.